We know that buying and installing a stove is a complex and important investment. You want to be certain that you will receive both pre and post sale service from experienced people that understand your requirements and always hold your safety as paramount.
The following selection of testimonials about the Fire Side show we care about what we do, not just when you buy your stove but as long as you are using it. That should be for over 20 years!
Peebles
2nd April 2020
We’re delighted with the stove! Thanks so much to you all for great service and advice.
Julie McCallum
Glenormiston
19th March 2020
We’re thrilled with the new fire. Thanks again and super nice guys that installed it. Absolute pleasure from start to finish.
David Thompson
Carmichael
1st March 2020
We are delighted with the fire, Ali has done an excellent job.
Mike Nisbet
Peebles
18th December 2018
We are hugely grateful to you both, especially how professionally you dealt with our troublesome installation. I am confident that few other companies would have given us the assurance and support that we received from you both.
Mike Jones
Innerleithen
2nd May 2018
We are (again) delighted with our new stove and the service you and Alistair provided.
Helen Lobb
Symington
12th January 2018
I have just been over to the house and seen the installed woodburner. I absolutely love it, Alistair has done a great job. Thank you both for such a great service.
Alison Lehane
6th August 2017
Jacqui and the Fire Side team in West Linton are the absolute best for all things stove related. The customer care has been just amazing. Really professional, with clear guidance on costs and timescales, with a very comprehensive quote for our stove for the winter. These guys are the people to go to if you want a warm home and the comfort of a stove. Simply cannot rate them high enough. Well done Jacqui and the team.
Ted Fyfe
Edinburgh
24th June 2017
Many thanks for great service!
Stephen Young
Peebles
16th March 2017
Hi Jacqui, just a wee note to say I am delighted with the stove. Thank You!
Alison Caw
Stow
29th November 2016
Thanks again. Finally met a company and people that was a pleasure for us. Great work, great service and a great price. All the best, The Collins.
Matthew Collins
Innerleithen
20th August 2016
Can’t thank the team at The Fire side enough for our stove . Great service and professionally fitted. Going to be nice and cosy this winter on our return from Australia!
Debby Strain
Edinburgh
2nd December 2015
Thanks for a very neat job done with the minimum of disruption. We will recommend you.
Mr & Mrs Munro
Loanhead
11th November 2015
Many thanks for all your help and advice.
David Thornton
North Middleton
2nd July 2015
Thank you for an excellent service. The stove and flue look great.
George Peto
Bonnyrigg
17th May 2015
Thank you very much for everything. Delighted with the end result. The advice and service from both you and Alistair has been outstanding. Will definitely be recommending you guys to friends and family.
Euan Sandilands
Peebles
2nd February 2015
Many thanks to you and your installer for getting the work done so quickly and efficiently. The fire has transformed the house – thanks again for your advice and help.
Mr & Mrs Cathcart
Lilliesleaf, Melrose
22nd August 2013
Many thanks for organising the timely and tidy installation of our Charnwood Island 1 M/F Stove. It has been a pleasure to do business with you and Alistair Small (installer), it shows that experience and commitment count.
Mr & Mrs Robinson
Peebles
16th November 2012
Thanks for coordinating the work so efficiently The stove looks really good and we look forward to lighting it soon. If we need any help, we know we can ring you. Thanks
David Brown
Peebles
12th June 2012
What a magnificent choice, this fire is a revelation and the heat it puts out… Amazing! Thank you for all your guidance and for managing the installation. Alistair did an amazing job and was so tidy. Happy Customers.
Mr & Mrs Nerney
Livingston
30th April 2012
We are very pleased with the stove and the very tidy job of work Alistair has done in installing it. We would have absolutely no problem in recommending you to any of our friends who are considering the purchase of a wood burning stove.
H. McDaid
Peebles
14th March 2012
The stove looks fantastic and I’m delighted with the work Alistair and his son did.
Ms Page
Crossford
13th February 2012
We are delighted with the stove and the service provided.
Mrs Gray
Carnwath
5th January 2012
Very pleased with the stove and installation. Thank You.
Mr McKeand
Penicuik
5th November 2011
Many thanks for excellent service.
Mrs Buckley
29th October 2010
What a beautiful job Alistair has done – do come and have a look if you’re nearby!
Mrs McCosh
Biggar
29th July 2008
Thank you, and your wife, for the most helpful assistance and advice in choosing the stove and coordinating the installation by Alistair last week.
Mr Tilston
Lanark
29th July 2008
The builder was great, a really tidy job, many thanks.
Mrs Blair
Innerleithen
29th July 2008
We are both extremely happy with the quality of the work and the product and look forward to our room being complete and sitting in front of the stove with a wee ‘liquid libation’. We would certainly recommend your company as we found the entire experience a positive one. Alistair was very helpful during the installation and provided us with some helpful handy hints – free of charge. We will no doubt be visiting in the near future to purchase some sundries to accompany our new ‘stove’!
Mrs. Ashworth
Melrose
29th July 2008
Many thanks for all your help in this: it has been a pleasure to do business with you both. We may be wanting a third stove in the not too distant future.
K. Fowler