Testimonials

We know that buying and installing a stove is a complex and important investment. You want to be certain that you will receive both pre and post sale service from experienced people that understand your requirements and always hold your safety as paramount.

The following selection of testimonials show we care about what we do, not just when you buy your stove but as long as you are using it. That should be for over 20 years!

Helen Lobb

We are (again) delighted with our new stove and the service you and Alistair provided.

Innerleithen, May 2018

Alison Lehane

I have just been over to the house and seen the installed woodburner. I absolutely love it, Alistair has done a great job. Thank you both for such a great service.

Symington, January 2018

Ted Fyfe

Jacqui and the Fire Side team in West Linton are the absolute best for all things stove related. The customer care has been just amazing. Really professional, with clear guidance on costs and timescales, with a very comprehensive quote for our stove for the winter. These guys are the people to go to if you want a warm home and the comfort of a stove. Simply cannot rate them high enough. Well done Jacqui and the team.

August 2017

Stephen Young

Many thanks for great service!

Edinburgh, June 2017

Alison Caw

Hi Jacqui, just a wee note to say I am delighted with the stove. Thank You!

Peebles March 2017

Susan Christopher

Many thanks for your co-operation and speedy service. Would recommend your shop anytime.

March 2017

Matthew Collins

Thanks again. Finally met a company and people that was a pleasure for us. Great work, great service and a great price. All the best, The Collins.

Stow, November 2016

Debby Strain

Can't thank the team at The Fire side enough for our stove . Great service and professionally fitted .Going to be nice and cosy this winter on our return from Australia!

Innerleithen, August 2016

Mr & Mrs Munro

Thanks for a very neat job done with the minimum of disruption. We will recommend you.

Edinburgh, December 2015

David Thornton

Many thanks for all your help and advice.

Loanhead, November 2015

George Peto

Thank you for an excellent service. The stove and flue look great.

North Middleton, July 2015

Euan Sandilands

Thank you very much for everything. Delighted with the end result. The advice and service from both you and Alistair has been outstanding. Will definitely be recommending you guys to friends and family.

Bonnyrigg, May 2015

Mr & Mrs Cathcart

Many thanks to you and your installer for getting the work done so quickly and efficiently. The fire has transformed the house - thanks again for your advice and help.

Peebles, February 2015

Rosemary

Very efficient, friendly service, thank you.

Edinburgh

Mr & Mrs Harvey

Excellent Fire - will make all the difference this winter - many thanks!

Mr & Mrs Robinson

Many thanks for organising the timely and tidy installation of our Charnwood Island 1 M/F Stove. It has been a pleasure to do business with you and Alistair Small (installer), it shows that experience and commitment count.

Lilliesleaf, Melrose, August 2013

David Brown

Thanks for coordinating the work so efficiently The stove looks really good and we look forward to lighting it soon. If we need any help, we know we can ring you. Thanks

Peebles, November 2012

Mr & Mrs Nerney

What a magnificent choice, this fire is a revelation and the heat it puts out... Amazing! Thank you for all your guidance and for managing the installation. Alistair did an amazing job and was so tidy. Happy Customers.

Peebles, June 2012

H. McDaid

We are very pleased with the stove and the very tidy job of work Alistair has done in installing it. We would have absolutely no problem in recommending you to any of our friends who are considering the purchase of a wood burning stove.

Livingston, April 2012

Ms Page

The stove looks fantastic and I'm delighted with the work Alistair and his son did.

Peebles, March 2012

Mrs Gray

We are delighted with the stove and the service provided.

Crossford, Feb 2012

Mr McKeand

Very pleased with the stove and installation. Thank You.

Carnwath, January 2012

Mrs Buckley

Many thanks for excellent service

Penicuik, November 2011

Mrs McCosh

What a beautiful job Alistair has done - do come and have a look if you're nearby!

Biggar, October 2010

Mr Tilston

Thank you, and your wife, for the most helpful assistance and advice in choosing the stove and coordinating the installation by Alistair last week.

July 2008

Mrs Blair

The builder was great, a really tidy job, many thanks.

Innerleithen, July 2008

Mrs. Ashworth

We are both extremely happy with the quality of the work and the product and look forward to our room being complete and sitting in front of the stove with a wee 'liquid libation'. We would certainly recommend your company as we found the entire experience a positive one. Alistair was very helpful during the installation and provided us with some helpful handy hints - free of charge. We will no doubt be visiting in the near future to purchase some sundries to accompany our new 'stove'!

Livingston, July 2008

K. Fowler

Many thanks for all your help in this: it has been a pleasure to do business with you both. We may be wanting a third stove in the not too distant future.

Melrose, July 2008