Testimonials

We know that buying and installing a stove is a complex and important investment. You want to be certain that you will receive both pre and post sale service from experienced people that understand your requirements and always hold your safety as paramount.

The following selection of testimonials show we care about what we do, not just when you buy your stove but as long as you are using it. That should be for over 20 years!

 

“Jacqui and the Fire Side team in West Linton are the absolute best for all things stove related. The customer care has been just amazing. Really professional, with clear guidance on costs and timescales, with a very comprehensive quote for our stove for the winter. These guys are the people to go to if you want a warm home and the comfort of a stove. Simply cannot rate them high enough. Well done Jacqui and the team.”

       Ted Fyfe, August 2017

“Many thanks for great service!”

        Stepehen Young, June 2017

“Many thanks for your co-operation and speedy service. Would recommend your shop anytime.”

Susan Christopher, March 2017

“Thanks again. Finally met a company and people that was a pleasure for us. Great work, great service and a great price. All the best, The Collins.”

Matthew Collins, Stow, November 2016

“Can’t thank the team at The Fire side enough for our stove . Great service and professionally fitted .Going to be nice and cosy this winter on our return from Australia!”

Debby Strain, Innerleithen, August 2016

“Thanks for a very neat job done with the minimum of disruption. We will recommend you.”

Mr & Mrs Munro, Edinburgh, December 2015

“Many thanks for all your help and advice.”

David Thornton, Loanhead, November 2015

“Thank you for an excellent service. The stove and flue look great.”

George Peto, North Middleton, July 2015

“Thank you very much for everything. Delighted with the end result. The advice and service from both you and Alistair has been outstanding. Will definitely be recommending you guys to friends and family.”

Euan Sandilands, Bonnyrigg, May 2015

“We are very pleased with the stove and the very tidy job of work Alistair has done in installing it. We would have absolutely no problem in recommending you to any of our friends who are considering the purchase of a wood burning stove.”

H. McDaid, Livingston, April 2012

“Many thanks for excellent service.”

Mrs Buckley, Penicuik, November 2011

“Very pleased with the stove and installation. Thank You.”

Mr McKeand, Carnwath, January 2012

“What a magnificent choice, this fire is a revelation and the heat it puts out… Amazing! Thank you for all your guidance and for managing the installation. Alistair did an amazing job and was so tidy. Happy Customers.”

Mr & Mrs Nerney, Peebles, June 2012

“The builder was great, a really tidy job, many thanks.”

Mrs. Blair, Innerleithen, July 2008

“We are both extremely happy with the quality of the work and the product and look forward to our room being complete and sitting in front of the stove with a wee “liquid libation”.
“We would certainly recommend your company as we found the entire experience a positive one. Alistair was very helpful during the installation and provided us with some helpful handy hints – free of charge.
“We will no doubt be visiting in the near future to purchase some sundries to accompany our new ‘stove’!”

Mrs. Ashworth, Livingston, July 2008

“Thanks for coordinating the work so efficiently The stove looks really good and we look forward to lighting it soon. If we need any help, we know we can ring you. Thanks”

David Brown, Peebles, November 2012

“What a beautiful job Alistair has done – do come and have a look if you’re nearby!”

Mrs McCosh, Biggar, October 2010

“Many thanks to you and your installer for getting the work done so quickly and efficiently. The fire has transformed the house – thanks again for your advice and help.”

Mr and Mrs Cathcart, Peebles, October 2010

“Many thanks for organising the timely and tidy installation of our Charnwood M/F stove. It has been a pleasure to do business with you and Alistair Small (installer), it shows that experience and commitment count.”

Mr & Mrs Robinson, Lilliesleaf, Melrose, August 2013

“Excellent Fire – will make all the difference this winter – many thanks!”

Mr. And Mrs Harvey, September 2010

“Many thanks for all your help in this: it has been a pleasure to do business with you both. We may be wanting a third stove in the not too distant future.”

K. Fowler, Melrose, July 2008